• India, the second-largest automobiles market with close to 25 million units, has young population; low-cost manpower and dominance in digital technology to its advantage. In 2017, the Indian passenger vehicle market has achieved a new feat by moving up to the fourth position in the world in terms of volume, beating Germany. It is expected to become the third-largest by 2020, thus to become a cynosure in the eyes of global automotive industry. India’s auto industry has a potential to generate up to USD 300 billion in annual revenue by 2026, creating 65 million additional jobs and contributing over 12 per cent to India’s Gross Domestic Product. One can agree, the market for the automotive in India flourished and will keep flourishing due to the tsunami of software being built every minute to assist the auto makers and dealers cope up with the global market. Automakers and dealers must focus on transforming the overall customer experience and ultimately develop into a trusted organization. An integrated customer experience strategy is key to building loyalty, retention, and consequently higher profit margins in sales and aftersales. In order to transform a customer from a buyer to a brand advocate, trusted relationships need to be built by injecting trust-building attributes into every customer interaction. Although dealerships will continue to play a significant role as primary channels for building personal contact and relationships with customers, we believe they will need to redesign their infrastructure to improve flexibility and accessibility. Consumer preferences necessitate the development of market-specific mixes of physical and digital presence along with new distribution models. These new distribution models will enable the industry to interact closely with customers, providing them with specific services and ad-hoc product experiences. Likewise, technology innovations have been reshaping the automotive manufacturing industry. Vehicle features that we could only imagine five years ago have now become reality. That includes ML & Computer Vision based safety solutions and smart factories. A distinguished panel comprising of CEOs, CIOs, industry analysts and CIO Review editorial board has scrutinized several of such solution providers and finalized the list of 20 Most Promising Automotive Technology Solution Providers. We believe these vendors have all the capabilities and facilities to optimize latest technologies and offer exceptional solutions for confronting challenges in the evolving automotive industry.